Data Protection
Privacy policy pursuant to the EU General Data Protection Regulation (GDPR)
1. Controller
The controller responsible for data processing on this website is:
BioTrace Laboratories UG (haftungsbeschränkt)
Nonnenpfad 7, 60599 Frankfurt am Main, Germany
Email: info@biotrace-lab.com
2. Hosting
This website is hosted by an external service provider (host). Personal data collected on this website is stored on the host's servers. This may include, in particular, IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access data and other data generated through a website.
Hosting provider: checkdomain GmbH, Lübeck, Germany. The use of the host is based on our legitimate interest in a reliable and secure provision of our website (Art. 6 (1)(f) GDPR). A data processing agreement (Auftragsverarbeitungsvertrag) pursuant to Art. 28 GDPR is in place with the host.
3. Server log files
The hosting provider automatically collects and stores information in so-called server log files, which your browser transmits automatically. These are:
- browser type and version
- operating system used
- referrer URL
- host name of the accessing computer
- time of the server request
- IP address
This data is not merged with other data sources. It is collected on the basis of Art. 6 (1)(f) GDPR for the technically error-free presentation and optimisation of the website.
4. Contact by email and contact form
If you contact us by email or via the contact form, the details you provide (name, email address and your message) will be stored by us for the purpose of processing your enquiry and in case of follow-up questions. The legal basis is Art. 6 (1)(b) GDPR where your request relates to a contract or pre-contractual measures, and otherwise our legitimate interest in answering enquiries (Art. 6 (1)(f) GDPR). The data will be deleted once it is no longer required, unless statutory retention periods apply.
5. Web fonts
This website uses fonts that are hosted locally on our own server. When you access our pages, no connection to external font providers (such as Google Fonts) is established, and no data is transmitted to third parties for this purpose.
6. Cookies
This website does not use tracking or marketing cookies. Only technically necessary data required to deliver the website is processed.
7. SSL/TLS encryption
For security reasons and to protect the transmission of confidential content, this site uses SSL/TLS encryption. You can recognise an encrypted connection by the "https://" prefix in your browser's address bar.
8. Your rights
You have the right, at any time and free of charge, to:
- access the personal data we hold about you (Art. 15 GDPR)
- rectification of inaccurate data (Art. 16 GDPR)
- erasure (Art. 17 GDPR) and restriction of processing (Art. 18 GDPR)
- data portability (Art. 20 GDPR)
- object to processing based on legitimate interest (Art. 21 GDPR)
- withdraw consent with effect for the future, where processing is based on consent
To exercise these rights, please contact info@biotrace-lab.com.
9. Right to lodge a complaint
You have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for us is: Der Hessische Beauftragte für Datenschutz und Informationsfreiheit, Wiesbaden, Germany.
10. Updates
We update this privacy policy as required to comply with current legal requirements or to reflect changes to our services. Last updated: 23 June 2026.